Retail Sales Specialist

About Brava:

We’re a technology and consumer hardware company focused on elevating in-home cooking and eating experiences – we are making home your favorite place to eat! Our cross-functional, passionate and experienced team of engineers, scientists, chefs and creatives has shipped products like the August Lock, Pebble Smartwatch and iPhone, and led multiple companies to high-profile exits. Are you a foodie looking to work with an amazing team that will challenge, support and inspire you? Let’s talk!

The Role:

Friendly, driven, and knowledgeable, the Retail Sales Specialist will create a consistent image and welcoming mood at our first ever showroom in Palo Alto! You are always driven to understand and make timely decisions to accommodate customer needs and concerns. Our ideal candidate is excited about food, technology, and the future of Brava.

Things You'll Own/Do:

  • Greet guests as they enter the showroom, offer guidance and support, and ensure they always feel welcome

  • Understand who our guests are, listen carefully to learn what brought them to Brava, and discover their intent and timeline to purchase

  • Educate and excite guests, answer their questions, and provide a tailored experience about how Brava can make home their favorite place to eat

  • Connect with guests and maintain a healthy sales pipeline by collecting guest contact information, scheduling product demos, and building strong relationships

  • Communicate with the Retail Managers about sales goals, showroom issues, and creative ideas

  • Effectively communicate - both written (emails) and verbal (phone and in-person)

  • Ensure showroom is consistently clean and organized

  • Assist with set-up and execution of events

  • Assist with food ordering and handling

Our Ideal Candidate Is:

  • Positive, friendly, and excited about Brava, food, and technology

  • Able to effectively communicate and connect with various personality types

  • Team-oriented, organized, reliable and calm under pressure

  • High school graduate

  • Proficient with Google Suite (Gmail, Google Docs, etc.) a plus

Why You Should Work Here:

  • You’ll be compensated with competitive salary, equity and benefits

  • We’ll trust you to do things right

  • Your feedback and opinions are valued and heard

  • We’re at an early stage and provide significant career growth opportunity

  • You’ll be creating something that people love and use on a daily basis!